Ensuring acceptance
Whether your product is directed at a large consumer market or your company's workforce, optimizing usability ensures broad acceptance and user satisfaction. Our competence covers the entire range of software applications where user interaction is a critical factor for success.

Consumer

Goals

-	Improved customer satisfaction
-	Better customer relationships
-	Improved conversion rates
-	Increased sales
-	Reduced drop-out ratios
-	Enhanced brand perception

Applications

-	General interest portals
-	On-line markets
-	On-line shopping
-	Ticketing systems
-	Auction systems
-	On-line communities
-	On-line entertainment
-	On-line news services
-	iTV applications
-	Desktop software
-	Mobile services

Enterprise

Goals

-	Faster learning curves
-	Reduced training costs
-	Minimized support costs
-	Increased technology acceptance
-	Increased user efficiency
-	Lower utilization costs

Applications

-	Intranets
-	Enterprise portals
-	Knowledge management
-	CRM / eCRM
-	e-Procurement
-	Marketplace B2B
-	Corporate websites
-	On-line recruiting
-	Extranets

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